Breaking Ground with New Consultants

It can take a few projects to work out the communication kinks with a team of consultants. Consultants who have worked together and with the same team are likely to develop a good understanding of what to expect from other team members: learned and, perhaps, unwritten protocols about information exchange – what to expect and when, and what you have to request. A new consultant may bring both the promise of talent and the risk of problems related to communication. The challenge for both architects and consultants is to spend enough up-front time talking about who will do what and how and when information will be exchanged. It’s better to consider your assumptions about what the other party will do and openly discuss details that may otherwise seem too mundane for review, especially if the scope of work is critical to timely project coordination and completion. While a formal consulting agreement may already be in place with an established scope of work and schedule, the details related to scope execution and coordination are not always covered in such an agreement.

Consultants bring not only different talents but also different ways of thinking, so it is best to reach an early understanding about the expectations of each party.

Posted in Practice Management, Project Management

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